OUR STORY It all started with Floyd Hughes. In the 1960s, Floyd Hughes sold door hinges and hardware in the Northwest. He was good at his job, eventually starting his own business representing door hinge and other hardware lines. So it was no surprise when Floyd had one, two, three, four boys – and finally a baby girl – who ended up spending time around hinges. These kids counted hinges, sorted hinges, lifted hinges, NRP’d* hinges, boxed hinges. Over time, the kids moved on to do other things. All of them, except Phil. Turns out Phil had a knack for hinges, and customers liked him. Right out of college, he ran a Northwest warehouse for a national hinge manufacturer. And when that closed down in 1996, former customers encouraged him to become a distributor on his own. Phil thought about it, then pulled every dollar out of his 401K to start SGS: Superior Goods and Service. Initially, SGS was a one-man operation. Phil took orders in the afternoon, picked them at night, then drove around delivering them in the morning. Sleep was in short supply, but he pushed on because he’s an unusually determined kind of guy. Today, SGS has its own line of door hinges and accessories sold to door shops throughout the U.S. Phil remains in charge, negotiating with factories, meeting with bankers, and handling the other heavy-lifting required in the business. But, Phil can often be found out in his warehouse unloading containers, driving a forklift or packaging up hinges for his customers. “Whatever it takes to get ‘er done” is one of his mottos. And, no one knows more about door hinges. Need to discuss swage, base materials, gauge, or finishing processes? Phil has the answers; the man knows hinges. Combine his knowledge with his commitment to providing excellent service, and you have the not-so-secret secret of SGS: We provide superior goods and service. It’s a real mission and commitment to us. *For the hinge novice, that means adding a non-removable pin to a hinge.
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