Who We Are

We’re in business to create longterm customer relationships. That means taking exceptional care of our customers at every opportunity: during a sales call, on the telephone, or in our custom-modification shop.

Here’s what we mean:

A human being-not a computerized voicemail system-answers your call. Within three rings.
All of our customer-service representatives know their stuff. Ask a technical question and you’ll get a knowledgeable answer.
We turn around your stock order within hours, not days.
Our computers fax you an order confirmation the second your customer-service representative presses “Save.” If there’s an error in your order, you can catch it before it’s shipped.
Our documents are written in plain English; our part-numbering system is simple and straightforward. Result: fewer opportunities for confusion and error.
Our warehouse staff stays on the job until the last order is pulled. Yes, even on Fridays.